What counts as an incident
An incident may involve safety, security, medical needs, property damage, a policy violation, or suspicious activity. Separate imminent danger from non-urgent concerns. Life safety comes first, followed by safe notification, control, and documentation.
FIELD PRACTICE
For incident-response work, stabilize the scene, observe and preserve facts, notify the right role, document the timeline, and complete a clean handoff.
Use a concrete field example from the course domain without including unnecessary personal data.
FIELD CHECK
• Separate verified facts from reports, assumptions, and recommendations.
• Preserve safety, privacy, evidence, and a clear handoff.
• Escalate unresolved risk through the designated channel and record who was notified.
Tip: A safe response is more important than being first to intervene.
KNOWLEDGE CHECK · 4 questions